Privacy Policy

Last updated: 6 December 2025

Breezi Technologies Pty Ltd ABN 51 693 359 223 ("Breezi", "we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth).

1. Information We Collect

1.1 Information You Provide

When you use our services, we collect:

• Account information: Name, email address, phone number, company name, job title, and billing address
• Payment information: Credit card details, billing information, and transaction history (processed securely through our payment processor, Stripe)
• Service usage information: Details about your current SaaS subscriptions, user counts, and service requirements
• Communications: Information you provide when contacting our support team or joining our waitlist
• Authentication data: Login credentials, authentication tokens, and security preferences

1.2 Information We Collect Automatically

When you access our platform, we automatically collect:

• Usage data: Pages visited, features used, time spent on platform, and interaction patterns
• Device information: IP address, browser type, operating system, device identifiers
• Cookies and tracking technologies: We use cookies, web beacons, and similar technologies to improve your experience and analyze usage patterns
• Log data: Server logs including access times, errors, and system events for security and troubleshooting

2. How We Use Your Information

We use your personal information for the following purposes:

• Service delivery: To provide, maintain, and improve our SaaS consolidation platform
• Payment processing: To process payments, manage subscriptions, and handle billing
• User provisioning: To automatically provision and de-provision user accounts across your SaaS services
• Customer support: To respond to your inquiries and provide technical assistance
• Communication: To send service updates, billing notifications, security alerts, and (with your consent) marketing communications
• Platform improvement: To analyze usage patterns and improve our services
• Compliance and legal obligations: To comply with applicable laws, regulations, and legal processes
• Security: To detect, prevent, and respond to fraud, security incidents, and other harmful activities

3. Information Sharing and Disclosure

We share your personal information only in the following circumstances:

3.1 Service Providers

We share information with trusted third-party service providers who assist in operating our platform:

• Payment processing: Stripe (for payment processing and billing)
• Cloud infrastructure: Amazon Web Services & Cloudflare (for hosting and data storage)
• Analytics: Mixpanel & Cloudflare Analytics (for usage analysis)
• Communication: Email service providers for transactional and marketing emails
• Customer support: Support ticketing and communication platforms
• SaaS vendors: Third-party SaaS providers that you choose to integrate through our platform

These providers are contractually obligated to protect your information and use it only for specified purposes.

3.2 Business Transfers

If Breezi is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change and provide choices regarding your information.

3.3 Legal Requirements

We may disclose your information when required by law, court order, or government request, or when we believe disclosure is necessary to:

• Comply with legal obligations
• Protect our rights, property, or safety
• Prevent fraud or security issues
• Protect the rights and safety of our users and the public

3.4 With Your Consent

We may share information for other purposes with your explicit consent.

4. International Data Transfers

Your personal information may be transferred to and processed in countries outside Australia, including the United States and European Union, where our service providers operate. When we transfer data internationally, we ensure appropriate safeguards are in place, including:

• Standard contractual clauses approved by relevant authorities
• Ensuring service providers comply with recognized privacy frameworks
• Implementing technical and organizational measures to protect your data

5. Data Security

We implement industry-standard security measures to protect your personal information, including:

• Encryption of data in transit and at rest using TLS/SSL and AES-256
• Secure authentication mechanisms including multi-factor authentication
• Regular security assessments and penetration testing
• Access controls limiting employee access to personal information
• Monitoring and logging of system access and activities
• Incident response procedures for data breaches

While we strive to protect your information, no method of transmission or storage is 100% secure. We cannot guarantee absolute security but will notify you of any data breach as required by law.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Specifically:

• Account information: Retained while your account is active and for 7 years after closure for legal and accounting purposes
• Payment information: Transaction records retained for 7 years to comply with tax and accounting requirements
• Marketing data: Retained until you unsubscribe or request deletion
• Usage logs: Retained for 12 months for security and troubleshooting purposes

After the retention period, we securely delete or anonymize your information.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience:

7.1 Types of Cookies

• Essential cookies: Required for platform functionality (login, security)
• Performance cookies: Help us understand how you use our platform
• Functional cookies: Remember your preferences and settings
• Marketing cookies: Used to deliver relevant advertisements (with your consent)

7.2 Managing Cookies

You can control cookies through your browser settings. Note that disabling essential cookies may affect platform functionality. You can opt out of analytics cookies by contacting us at [email protected].

8. Your Privacy Rights

Under Australian privacy law (Privacy Act 1988), you have the following rights:

8.1 Access and Correction

You have the right to access and correct your personal information. You can update most information through your account settings or by contacting us.

8.2 Data Portability

You can request a copy of your data in a structured, commonly used format.

8.3 Deletion

You can request deletion of your personal information, subject to our legal retention obligations. Note that some information may need to be retained for legal, accounting, or security purposes.

8.4 Marketing Opt-Out

You can opt out of marketing communications at any time by clicking "unsubscribe" in our emails or contacting us. You will continue to receive essential service communications.

8.5 Exercising Your Rights

To exercise any of these rights, contact us at [email protected]. We will respond to your request within 30 days. We may need to verify your identity before processing your request.

9. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 18, we will delete it promptly.

10. Third-Party Links

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by:

• Posting a notice on our platform
• Sending an email to your registered email address
• Updating the "Last updated" date at the top of this policy

Your continued use of our services after such notification constitutes acceptance of the updated policy.

12. Complaints and Disputes

If you have a complaint about how we handle your personal information:

1. Contact our Privacy Officer at [email protected]
2. We will investigate and respond to your complaint within 30 days
3. If you are not satisfied with our response, you can lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au

13. Contact Information

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Privacy Officer
Breezi Technologies Pty Ltd
ABN: 51 693 359 223
Email: [email protected]
Address: 223/111 Harrington Street, The Rocks, NSW, 2000, Australia